Refund policy
All Strezzy products are currently made to order through our print-on-demand fulfillment partners and are final sale.
We do not accept returns or exchanges for sizing, color selection, change of mind, or personal preference.
If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery and we’ll make it right.
Final Sale
Because each item is produced specifically for your order, we cannot accept returns or exchanges for:
- Incorrect size or color selected when ordering
- Change of mind
- Personal preference
- Items received as ordered
Please review the product details and size guide carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, email support@strezzy.com within 30 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photos showing the problem
If your claim is approved, we’ll arrange a replacement at no additional cost. If a replacement is unavailable, we may issue a refund to your original payment method.
Order Changes & Cancellations
Orders may enter production shortly after they are placed. If you need to request a change or cancellation, contact us as soon as possible.
We’ll do our best to help, but changes and cancellations cannot be guaranteed once production has started.
Questions?
Email us anytime at support@strezzy.com.
This policy does not limit any rights or remedies available under applicable law.